Master ISO 9001: Certification with Odoo

Program Overview

This program equips businesses with the knowledge and tools to implement ISO 9001: Quality Management Systems using Odoo. Participants will learn how to configure and use Odoo's features to ensure compliance with ISO 9001 standards and streamline quality management processes.

1. Introduction to ISO 9001

• Objective: Understand the principles and framework of ISO 9001.
  • The importance of quality management.
  • Key terms and definitions.
  • The process-based approach and Plan-Do-Check-Act (PDCA) cycle.
  • Benefits of ISO 9001 certification.

2. Odoo as a Tool for Quality Management

• Objective: Familiarize participants with Odoo's capabilities relevant to ISO 9001 compliance.
  • Overview of Odoo modules for ISO 9001:
    • Quality: Manage quality control and assurance.
    • Document Management: Version control, access, and workflows.
    • Projects: Planning and tracking improvement initiatives.
    • CRM: Customer focus and feedback loops.
    • Inventory and Manufacturing: Process control and traceability.
  • Advantages of integrating ISO 9001 processes with Odoo.

3. ISO 9001 Clauses and Odoo Implementation

• Objective: Map ISO 9001 clauses to specific Odoo functionalities.
  • Clause 4: Context of the Organization
    • Use Odoo's configuration tools to document internal and external issues.
    • Stakeholder analysis with CRM and contact modules.
  • Clause 5: Leadership
    • Setting quality policies using the Documents module.
    • Assigning roles and responsibilities.
  • Clause 6: Planning
    • Risk-based thinking and objectives management using the Projects module.
    • Configuration of workflows for action plans.
  • Clause 7: Support
    • Resource management with Odoo’s HR module.
    • Competence and training tracking.
    • Documented information using the Documents module.
  • Clause 8: Operation
    • Managing production and delivery using the Manufacturing and Inventory modules.
    • Quality inspection and non-conformance management with the Quality module.
  • Clause 9: Performance Evaluation
    • Setting up KPIs and dashboards.
    • Conducting internal audits with Project and Quality modules.
  • Clause 10: Improvement
    • Capturing customer feedback and complaints using CRM.
    • Tracking corrective actions and continual improvement initiatives.

4. Practical Workshop

• Objective: Hands-on training in configuring Odoo for ISO 9001 compliance.
  • Setting up a quality policy and objectives.
  • Designing quality workflows in the Quality module.
  • Conducting risk assessments and planning corrective actions.
  • Monitoring and reporting performance metrics.
  • Simulating an internal audit process.

5. Certification Assessment

• Objective: Validate participants' understanding and ability to implement ISO 9001 using Odoo.
  • Written assessment covering ISO 9001 principles and Odoo applications.
  • Practical project: Configure an Odoo environment for ISO 9001 compliance.
  • Preparation and Review of Deliverables

6. Post-Certification Support

• Access to exclusive resources:
  • Templates and workflows for ISO 9001 compliance in Odoo.
  • Community forums for certified members.
  • Periodic webinars on updates and best practices.